Archive for the ‘brainstorm’ Category

Cutting Edge Skills for Training and Facilitation: The Eight Intelligences

Wednesday, February 18th, 2009

Howard Gardner, Harvard professor of education, believes that intelligence is more than what it has generally been defined.  He identifies eight intelligences, each being a different way to solve a problem or fashion a product that is valued different in various cultural settings.

When trainers and consultants conduct learning programs around strategy, facilitation skills, or leadership development, understanding the differenct types of intelligences people poses will increase learner satisfaction.1. Language Intelligence
This intelligence includes both verbal and written skills.  It applies to those who are drawn in by material that is written or verbally described by the facilitator.  Bring content to life with stories, descriptive narratives, editorials, well-written handouts, or even poems for these learners.  Key words, phrases, or quotes can be extremely moving and powerful for those of this intelligence.

2. Logical and Mathematical Intelligence
This intelligence involves logical sequencing of information and numbers.  Help these learners by teaching with statistics, facts, proven theories, and data.  Use step-by-step presentation of materials and activities that demonstrate logical application of knowledge, skills, and abilities.

3. Visual and Spatial Intelligence
This intelligence applies to those people who are able to use their imagination to create a picture, are able to see how something will look before it is finished, and are aware of and can calculate distances from one point to another.  Tap into their imagination and creativity during training with the use of experiential exercises and activities that allow them to think outside of the box.  Design activities that allow the participants to take a concept and explain it to others using visuals.

4. Music Intelligence
This intelligence is all about rhymes, rhythms, beats, and sounds.  These people are able to bring such sounds together in a manner that can be stimulating, refreshing, and relaxing.  Utilizing creative lyrics to support training concepts is a great way to draw out these learners.  Selecting the right type of music to play at the beginning of the training session, during breaks, and while they are having small group discussions and reflective time to help these learners process the material they are learning.

5. Physical Intelligence
This intelligence applies to such learners as dances, athletes, and surgeons.  These types have a physical intelligence that allows them to perform at maximum capacity using their body to get things done.  Target their training with hands-on activities that get them up and out of their seat and their bodies moving.  Learning by doing is essential to keeping their attention.

6. Interpersonal Intelligence
This is the social intelligence to communication and get along with others.  It translates into one’s ability to be a team player and deal with conflict in a proactive rather than a reactive manner.  Avoid lengthy lectures and presentations with these types.  Opt to use group learning activities and allow for opportunities to interact and connect with other participants during training.

7. Intrapersonal Intelligence
This intelligences deals with innermost feelings, what people know and feel about themselves.  It is one’s intrapersonal intelligence and understanding of self that gives us our individual levels of confidence and abilities to perform.  Engage these learners with opportunities to exam themselves, their skills, and their knowledge. Personality profiles, self-questionnaires, tests and quizzes, and opportunities to give and receive feedback are great ways to keep their interest and challenge their learning.

8. Naturalist Intelligence
This intelligence applies to those who have a sensitivity for and an appreciation of the natural elements of the environment.  These people respect and understand the delicate balance between humans and natural and are very in tune with their surroundings.  Help these learners by establishing an optimal learning environment.  Pay special attention to room temperature, set-up, and appearance to avoid their senses from distracting their learning.  If possible, conduct part of the training outside.

Adapted from:  Jim Vidakovich,  Trainers in Motion.

The Plus/Delta of a Plus/Delta

Wednesday, July 16th, 2008

The Tool
For organizations, teams, products, and services to be successful in the business world, continuous improvement is necessary. However, far too often organizations fail to achieve the benefits of change because they don’t know what to change or where to start. The Plus/Delta assessment and feedback tool is quick and effective for both individuals and groups. This brainstorm-type format creates a comfortable atmosphere for openness and honesty. As an added benefit, when people give feedback they often experience a sense of responsibility to the changes and solutions to their feedback.

The Pluses
The best part of the Plus/Delta assessment and feedback tool is its ease of use. On a piece of paper or on a flipchart, divide the sheet using a “T” shape. The right side of the vertical line is for things that should be continued or the positives, the left side of the vertical line is for things that need to be changed or the negatives. Positive feedback can be given first, followed by the negative, or feedback can be given randomly and the meeting facilitator or individual can identify which side of the diagram it falls under.

In a training atmosphere, CMOE’s facilitators have found success with a small deviation of this tool for enhancing learning. Working on the Plus/Delta as an individual, participants use the right side of the diagram to identify what their strengths are in relation to the workshop topic and the left side of the diagram for areas needing change or improvement. The responses of the participants can be used to evaluate their implementation of the knowledge and skills learned at a later time.

The Deltas
While a Plus/Delta helps identify key problems, it may not surface root issues. As a result, it is often a great place to start, but once key problems are identified, other assessment and feedback tools may be the right next step. The brainstorm-type style can easily get out-of-hand in a group situation. People may speak out of turn, side conversations may develop, and feedback comments may be missed. Ground rules are highly recommended!

We hope you utilize and enjoy this simple, yet effective feedback tool!

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