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	<title>Leadership In Action &#187; qualities of leadership</title>
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	<link>http://www.cmoe.com/blog</link>
	<description>a podcast &#38; blog by CMOE consultants</description>
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		<copyright>&#xA9; </copyright>
		<managingEditor>cmoe@ioventuresinc.com ()</managingEditor>
		<webMaster>cmoe@ioventuresinc.com()</webMaster>
		<category></category>
		<ttl>1440</ttl>
		<itunes:keywords></itunes:keywords>
		<itunes:subtitle></itunes:subtitle>
		<itunes:summary>a podcast amp; blog by CMOE consultants</itunes:summary>
		<itunes:author></itunes:author>
		<itunes:category text="Society &amp; Culture"/>
		<itunes:owner>
			<itunes:name></itunes:name>
			<itunes:email>cmoe@ioventuresinc.com</itunes:email>
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			<title>Leadership In Action</title>
			<link>http://www.cmoe.com/blog</link>
			<width>144</width>
			<height>144</height>
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		<item>
		<title>Are You Leading Up?</title>
		<link>http://www.cmoe.com/blog/are-you-leading-up.htm</link>
		<comments>http://www.cmoe.com/blog/are-you-leading-up.htm#comments</comments>
		<pubDate>Thu, 06 May 2010 03:01:31 +0000</pubDate>
		<dc:creator>rachelgrover</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[qualities of leadership]]></category>
		<category><![CDATA[results based leadership]]></category>
		<category><![CDATA[teamwork]]></category>
		<category><![CDATA[Leadership That Gets Results]]></category>

		<guid isPermaLink="false">http://www.cmoe.com/blog/?p=955</guid>
		<description><![CDATA[Traditional rock climbing is a style of rock climbing where a climber places pieces of protection gear, such as camming devices and stoppers, into the rock as they climb up. In traditional climbing there are at least two people, one who climbs andone who belays. Traditional climbing also requires more gear than other styles of [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: justify;"><img class="alignright size-full wp-image-999" style="margin: 10px; border: 0pt none;" title="stoppers" src="http://www.cmoe.com/blog/wp-content/images/stoppers.jpg" alt="stoppers" width="164" height="164" />Traditional rock climbing is a style of rock climbing where a climber places pieces of protection gear, such as camming devices and stoppers, into the rock as they climb up. In traditional climbing there are at least two people, one who climbs andone who belays. Traditional climbing also requires more gear than other styles of climbing. At the base of the climb two people attach themselves to the rope. The climber ties the rope into his harness and the person on belay connects the rope to his harness using a belaydevice, giving him the ability to manage the rope as the climber ascends the wall. The person that begins climbing up and placing gear to get to the top leads that wall. This leader has the responsibility to plan out and take the correct line or route, use the proper pieces of gear throughout the climb, and to set up a secure anchor to which he and the other climbers following him will rely on.  Once he reaches the top and sets up his anchor, he takes over the role of belay and manages the rope as those who follow ascend. Often times the reward of traditional climbing is phenomenal as the climbers are able to stand at the peak of their climb and take in the beautiful view hundreds of feet off of the ground.</p>
<p style="text-align: justify;">To run a successful business there must be those who rise up and lead, and as a lead climber does, one must step up and make many decisions that will be crucial to the life of the company. As a leader you will not be alone. You will have those who are beside you who, when you begin the climb, will be there to catch you if you fall. There are also many tools available that you must use to aid you in getting to the top.</p>
<p style="text-align: justify;">To have <a href="http://www.cmoe.com/result-based-leadership.htm">leadership that gets results</a> many of the same responsibilities that a lead climber has must be taken on. The first responsibility a leader has is planning out and taking the correct line. Remember, others who follow behind you will take the same rou</p>
<p style="text-align: justify;">te you did, make sure its where you want them to go. The second is using the proper tools available at the right times. Often, leaders feel like they have to do everything. Trust and <a href="http://www.cmoe.com/teamwork.htm">teamwork</a> must come into play. You hire specific people who all have different skills an abilities for a reason, use them. Lastly, setting up a secure anchor. If you do not have a secure anchor to rely on and keep you steady as you make your way to the top, there will come a time when something will happen and because of a lack of an anchor you and others may fall.</p>
<p style="text-align: justify;">These of course are only a few of the responsibilities necessary to lead, and every leader will need to carry out these responsibilities in the way that is specifically tailored to their companies needs. When things get a bit challenging, tie in and climb on, the rewards waiting at the top are well worth the effort.</p>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Leadership Improvment</title>
		<link>http://www.cmoe.com/blog/leadership-improvment.htm</link>
		<comments>http://www.cmoe.com/blog/leadership-improvment.htm#comments</comments>
		<pubDate>Wed, 31 Mar 2010 22:01:13 +0000</pubDate>
		<dc:creator>Steve Reese</dc:creator>
				<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[bottom line results]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[qualities of leadership]]></category>
		<category><![CDATA[Administrative Skills]]></category>
		<category><![CDATA[Leadership Improvement]]></category>

		<guid isPermaLink="false">http://www.cmoe.com/blog/?p=820</guid>
		<description><![CDATA[With the first half of the New Year comes the opportunity to set New Year’s resolutions, new goals for self-improvement.  As a leader within your organization (current or future), you can improve your leadership skills and make an even greater impact on the organization’s bottom line as we move forward into the year by taking note of [...]]]></description>
			<content:encoded><![CDATA[<p>With the first half of the New Year comes the opportunity to set New Year’s resolutions, new goals for self-improvement.  As a leader within your organization (current or future), you can improve your <a href="http://www.cmoe.com/qualities_of_leadership.htm">leadership skills</a> and make an even greater impact on the organization’s bottom line as we move forward into the year by taking note of some of the elements discussed below:</p>
<p>Within most organizations there is a management / leadership track – take advantage of this track by further refining and developing the leadership and management skills you already possess.</p>
<p><strong>1. Improve your </strong><em><span style="text-decoration: underline;"><strong>Peer-Leadership Skills</strong> <br />
</span></em> Build a reputation as a leader among your peers.  Actions speak louder than words.  At various meetings, listen and speak only when you have something important to say that will help the group to move forward.  Do not focus on negative issues.  Identifying problems is one of the easiest things to do; there is no great demand for problem identifiers, but there is a great demand for problem solvers.  Be Solution Oriented:  if you address a problem, be sure that you have a potential solution to discuss as well.  Share information and communicate often with your peers.  This helps you and others to grow and develop.</p>
<p><strong>2. Improve your <span style="text-decoration: underline;"><em>Administrative Skills</em></span></strong><br />
 Develop an administrative competence in every form of communication and logistical follow up you perform in your job.  Cultivate a reputation as someone who produces high-quality work no matter what your endeavor, no matter who your audience.</p>
<p><strong>3. Develop your <em><span style="text-decoration: underline;">General Leadership Skills</span></em></strong><br />
 Leadership is a learned skill.  Constantly seek to learn from those successful leaders within and outside your organization.  What pearl or pearls of wisdom can you pick up and use to help you become a leader?  Pick and choose from their leadership styles, yet make it your own as you continue to develop your personal style.  Whatever style you choose, keep these “pearls of wisdom” in the forefront of your mind and think about how to apply them as you move forward in two key areas – achieving <a href="http://www.cmoe.com/blog/the-deli-manager-principle.htm">bottom line results</a> for your organization and developing your people.</p>
<p>Here are some key ideas to consider as you move along this path of continuous leadership improvement during the first half of the New Year:</p>
<p>• Know yourself and seek self-improvement opportunities</p>
<p>• Be technically proficient and know how to apply your knowledge</p>
<p>• Seek out responsibility and take responsibility for your actions</p>
<p>• Make sound and timely decisions</p>
<p>• Set a good example for others</p>
<p>• Know your people and look out for their wellbeing</p>
<p>• Keep your people well informed</p>
<p>• Help your people develop a sense of responsibility</p>
<p>• Ensure that task job tasks you delegate are understood, supervised, and accomplished</p>
<p>• Train your people as a team</p>
<p>• Develop plans of action that are in accordance with your team’s capabilities</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Leadership by Leading</title>
		<link>http://www.cmoe.com/blog/leadership-by-leading.htm</link>
		<comments>http://www.cmoe.com/blog/leadership-by-leading.htm#comments</comments>
		<pubDate>Wed, 17 Mar 2010 19:53:11 +0000</pubDate>
		<dc:creator>Steve Reese</dc:creator>
				<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[bottom line leadership]]></category>
		<category><![CDATA[continuous improvement]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[qualities of leadership]]></category>
		<category><![CDATA[true leaders]]></category>

		<guid isPermaLink="false">http://www.cmoe.com/blog/?p=839</guid>
		<description><![CDATA[
 
We have just been though one of the greatest financial crisis in the history of the world.  The world goes further into debt.  Companies struggle to be profitable.  We continue to see the bickering of politicians and watch the business-as-usual with our governments.  The wars in foreign countries continue.   We continue to watch the further [...]]]></description>
			<content:encoded><![CDATA[<div>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;">W</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">e have just been though one of the greatest financial crisis in the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">history of the world.  The world </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">goes further into debt</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.  C</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">ompanies struggle to be profitable</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.  W</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">e </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">continue to see </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">the bickering of politicians and watch the business-as-usual with our governments.  T</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">he wars in foreign countries continue</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.   W</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">e continue to </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">watch the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">further disintegration of </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">family </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">system </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">and </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">family </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">values</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.  And through all of this, </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">one asks </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">“W</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">here are the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">l</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">eaders?</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">”  What is l</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">eadership?  Who is a </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">l</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">eader?</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;">R</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">egardless of our position in life, all of us can and </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">should be leaders.  So what is l</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">eadership?  “Leadership is the ability to decide </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">what is to be done, and then get others to want to do it.</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">” </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">-</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Dwight D. Eisenhower</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Leaders accomplish things by leading.  That is, by guiding and helping other people.  Dictators issue orders, using fear and punishment to command compliance.  Leaders shape people’s opinions and win their enthusiasm, using every available opportunity to send out their message (VISION) and win supporters</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> (</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Noel </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Tichy</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">, The Leadership Engine</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">).  Dictators break people down to feel inadequate, incapable, and don’t know much about the value people and their power. </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;">What makes a </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">l</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">eader?  A leader has VISION </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">about</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> what needs to be done.  He/</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">s</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">he</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> makes</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> changes and helps others </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">to </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">make changes </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">in order </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">to </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">see</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> the VISION</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> through completion</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;">W</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">hat is your VISION </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">about leadership?  What is the vision that you have about leading </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">your family, in your community, in your employment, in your </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">religious organization</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">, or in your own personal development? </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">As we talk </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">about vision and </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">change</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">,</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> there are a number of tools </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">that can be used to help lead others towards change</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">:</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><strong><span style="font-size: small;">Situational Leadership</span></strong></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> by Paul Hersey &amp; Ken Blanchard</span></span> <span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">1984</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Directing</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Coaching</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Supporting</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Delegating</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><strong><span style="font-size: small;">The Coach</span></strong></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> by Steven </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Stowell</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> &amp; Matt </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Starcevich</span></span> <span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">1987</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Be Supportive</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Define the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Topic and N</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">eeds</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Establish Impact</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Initiate a Plan</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Get a Commitment</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Confront Excuses / Resistance</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Clarify Consequences</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Don’t Give Up</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><strong><span style="font-size: small;">The 7 Habits of Highly Effective People</span></strong></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> by Stephen Covey</span></span> <span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">1989</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Be Proactive</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Begin with the End in Mind</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Put First Things First </span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Think Win/Win</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Seek First to Understand, then to be Understood</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Synergize</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Sharpen the Saw</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><strong><span style="font-size: small;">Emotional Intelligence</span></strong></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> by Daniel </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Goleman</span></span> <span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">1995</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Self-awareness</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Self-regulation </span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Motivation</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Empathy</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Social Skill/Team Builders</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><strong><span style="font-size: small;">E’s of Excellence</span></strong></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> by Curtis Reese </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">2000</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Ethic</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> (</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Work hard and </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">S</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">mart</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Ego </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Strong </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">A</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">mbition to </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">W</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">in</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Empathy (</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Meet their needs</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Empower </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Help them to </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">H</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">elp </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">T</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">hemselves</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Enthusiasm </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Full of Energy</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Education</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> (</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Continue to </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">L</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">ea</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">r</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">n</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Exercise </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Stay Healthy</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Execute </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">(</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Put your </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">P</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">lan into </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">A</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">ction</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">)</span></span></p>
<p style="margin: 0pt 0pt 0pt 108pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Let’s take a closer look at </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Curtis Reese’s </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">E’s of Excellence and what th</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">ey</span></span> <span style="font-family: 'Times New Roman';"><span style="font-size: small;">means</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.  What can </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">you</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> take away from one or more of these areas so that </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">you</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> can be a better leader as </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">you travel down the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">path of continuous </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">improvement.</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
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<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>ETHIC</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">How</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> committed are we to the task or job at hand</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> when we are at work</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">?</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Do we go beyond company demands?</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Why do</span></span> <span style="font-family: 'Times New Roman';"><span style="font-size: small;">our </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">service</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">s</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> provide value </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">to our customers?</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Do we work beyond the mark, </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">within </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">the norm or outside the box?</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
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<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>EGO / AMBITION</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">I want to provide the very best service because</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> I want to drive results.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">I </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">want to be a top performer because</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> it is who I am.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Our services are better because we value our </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">cusomter</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">I have quiet c</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">onfidence</span></span> <span style="font-family: 'Times New Roman';"><span style="font-size: small;">because I believe that success is a journey, not a destination.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>EMPATHY</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">What are my customer</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">s</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">’</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> needs and how can I help them </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">fulfill those needs</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">?</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">How does my </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">customer, family member, religio</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">us leader, community leader, view the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">situation.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">How and in what way do our </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">products/services satisf</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">y</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> our customers</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">’ </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">needs.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">I am aware that a </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">statue has never been set-up to honor a critic</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> and understand the metaphor.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>EMPOWER</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Allow others to help you accomplish your goals</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Compliment everyone around you;</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> make them feel good</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> about their contribution.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Realize that the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">sole advantage of power is the ability to do more good</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Empower your </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">people to make</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> your organization’s </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">services even better by</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> sharing ideas.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>EDUCATION</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Be a general student and always learn.</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Knowledge is POWER!</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">The glory of God is intelligence</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">When you stop learning</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">,</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> you stop life itself</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Don’t learn</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> for the sake of learning, let your knowledge lead to </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">action</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Teach and share your skills with someone else</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>ENTHUSIASM</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Enthusiasm, Energy, </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">and </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Emotion can all have positive effect</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">s</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> on what you do and </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">on the people you </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">come in contact with</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Even your dog can feel your energy level</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">; be aware of the effect you have on others.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">No one wants to get a </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">“Kick </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">In The</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> Pants</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">,</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">”</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> but it will </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">raise their level of focus and attention.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Clear your mind of the word </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">“</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">CAN’T</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.”</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>EXERCISE</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Your most important asset is your health</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.  What do you do to protect your health?</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">You buy insurance to cover all your material possessions</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">You need a healthy d</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">iet and exercise for both the body and </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">the </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">soul</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt 0pt 0pt 36pt;"><span style="font-family: Symbol;"><span style="font-size: small;">·</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><strong>EXECUTE</strong></span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Live your goals and make your dreams become reality</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Courier New';"><span style="font-size: small;">o</span></span><span style="font-size: small;"> </span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Th</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">ere are th</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">ree kinds of people</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">:  t</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">hose who wonder what happen</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">ed</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">, those who watch what happens, and those who make things happen</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">.  What kind of person are you?  What about the people you lead?</span></span></p>
<p style="margin: 0pt 0pt 0pt 72pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"><br />
</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;">Each one of us has </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">t</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">he ability to look like a leader and act like a leader</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> just by making minor improvements</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> in our leadership skills</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> each day.  James Michener, author of “The Tales of the South Pacific</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">,</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">”  wrote</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">; </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">“The master </span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">of</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> the art of living makes little distinction between his work and his play, his labor and his leisure, his mind and his body, his information and his recreation, his love and his religion.  He hardly knows which is which.  He simply pursues his vision of excellence at whatever he does, leading others to decide whether he is working or playing. To him he’s always doing both.</span></span><span style="font-family: 'Times New Roman';"><span style="font-size: small;">”</span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
<p style="margin: 0pt;"><span style="font-family: 'Times New Roman';"><span style="font-size: small;"> </span></span></p>
</div>
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		<title>Turbulent Waters Requires Strong Leadership</title>
		<link>http://www.cmoe.com/blog/turbulent-waters-requires-strong-leadership.htm</link>
		<comments>http://www.cmoe.com/blog/turbulent-waters-requires-strong-leadership.htm#comments</comments>
		<pubDate>Mon, 06 Jul 2009 17:07:19 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[qualities of leadership]]></category>
		<category><![CDATA[team development]]></category>
		<category><![CDATA[Coaching]]></category>
		<category><![CDATA[leadership skills]]></category>
		<category><![CDATA[team building]]></category>

		<guid isPermaLink="false">http://www.cmoe.com/blog/?p=308</guid>
		<description><![CDATA[The helm or steering mechanism of a ship adjusts the angle of the rudder, and in turn, changes the direction of the ship.  In the 18th century as technology increased ships began to increase in size.  While this growth was advantageous, at the same time the ships became increasingly difficult to control.  Thus a ship [...]]]></description>
			<content:encoded><![CDATA[<p>The helm or steering mechanism of a ship adjusts the angle of the rudder, and in turn, changes the direction of the ship.  In the 18th century as technology increased ships began to increase in size.  While this growth was advantageous, at the same time the ships became increasingly difficult to control.  Thus a ship master needed an invention to foster technical growth but at the same time keep the ship on course.  Today&#8217;s steering wheel was designed to connect to the tiller of the boat, with a block and tackle.  This addition provided a considerable increase in the ship&#8217;s mechanical capabilities and resulted in smoother operations with less effort.</p>
<p><img title="Turbulent Waters Requires Strong Leadership" src="http://www.cmoe.com/blog/wp-content/images/Sailing-Team.jpg" border="2" alt="Turbulent Waters Requires Strong Leadership" align="right" /></p>
<p>I relate this story of the steering wheel because the world economy is going through some stormy waters.  Although the changes going on may turn out to be good in the long run, it is still difficult to stay the course in the middle of these &#8220;troubled waters&#8221;.  More than ever we need strong leaders to step up and take the &#8220;helm&#8221;, provide guidance, and &#8220;steer&#8221; their teams in the right direction.</p>
<p>A strong leader will effectively partner with each employee and provide direction, guidance, and <a href="http://www.cmoe.com">coaching</a>.  He or she can help team member adjust their personal courses and move into &#8220;smooth water&#8221;.</p>
<p>Providing constant support takes a lot of effort but it will be worth it in the long run. Consider the following points when helping your <a href=" http://www.cmoe.com/team-building.html">team</a> stay afloat:</p>
<p><strong>Communicating frequently with each team member</strong></p>
<p><strong></strong>-Will reduce or eliminate fear of the unknown</p>
<p>-Encourages confidence in individual performance</p>
<p><strong>Building understanding within your team</strong></p>
<p>-Instills ownership in the tasks to ensure success</p>
<p>-Keeps each person focused on the goal</p>
<p><strong>Encouraging respect between members</strong></p>
<p>-Promotes synergy</p>
<p>-Supports a relaxed and engaging environment</p>
<p><strong>Maintaining your integrity</strong></p>
<p>-Retains trust in you and the organization high</p>
<p>-Inspires integrity from team members</p>
<p><em>&#8220;It is not enough that we do our best; sometimes we have to do what is required.&#8221;</em></p>
<p><em>-Winston Churchill</em></p>
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		<title>Leading Your Team Through A Reactive Culture</title>
		<link>http://www.cmoe.com/blog/leading-your-team-through-a-reactive-culture.htm</link>
		<comments>http://www.cmoe.com/blog/leading-your-team-through-a-reactive-culture.htm#comments</comments>
		<pubDate>Mon, 11 May 2009 12:16:26 +0000</pubDate>
		<dc:creator>Martha Rice</dc:creator>
				<category><![CDATA[Leadership Development]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[qualities of leadership]]></category>
		<category><![CDATA[teamwork]]></category>
		<category><![CDATA[teamwork in the workplace]]></category>
		<category><![CDATA[teamwork skills]]></category>

		<guid isPermaLink="false">http://www.cmoe.com/blog/?p=310</guid>
		<description><![CDATA[Recently, I was leaving a local arena with my family after attending a hockey game.  Our local winter weather tears our roads apart and therefore created some necessary road work to be done that was in currently in progress.  Therefore, instead of two lanes leading north out of the parking lot there was [...]]]></description>
			<content:encoded><![CDATA[<p>Recently, I was leaving a local arena with my family after attending a hockey game.  Our local winter weather tears our roads apart and therefore created some necessary road work to be done that was in currently in progress.  Therefore, instead of two lanes leading north out of the parking lot there was only one lane and it didn&#8217;t take very long until several cars including ours were boxed in.The car in front of us was crowded with young people eager to get going.  In order to get out of the parking spot and into the traffic, a girl stepped out of the car to direct traffic. She stood in front of the next car in the exit line blocking the car.  An act, we often see.</p>
<p><img src="http://www.cmoe.com/blog/wp-content/images/time-busy-small.jpg" border="2" alt="Leading in a stressful environment" width="175" align="right" />However, the act infuriated the blocked car&#8217;s driver.  With a smirk on drivers face and a &#8220;me first&#8221; attitude, the driver eased the car forward almost pinning the young girl between the two cars.  While people in both cars were too impatient for the situation, the driver&#8217;s action was potentially dangerous.  Had the driver accidentally pressed the gas pedal instead of the brake, the girl would have been badly injured if not killed.  This driver&#8217;s &#8220;me first&#8221; attitude was noticed by several other drivers.  In an unspoken group effort, the errant driver was deliberately boxed in for several extra minutes while others exited.</p>
<p>With the all the negative news on television, radio and newsprint, many people may demonstrate this &#8220;me first&#8221; mentality.  We can understand their fear, as no one wants to lose their job, income, or current standard of living.  Yet, this mentality harms not only harms team members and the organization, but that person&#8217;s competence and performance as well.  When their intentions are to prove their personal importance, they tend to make less desirable decisions, sabotage other&#8217;s efforts, and in the end bring their fear to fruition.</p>
<p>As a leader you can do many things to help avert this &#8220;me first&#8221; behavior.  Consider the following as you choose your course of action</p>
<ol>
<li> Remain positive in your speech and actions.  Your team will reflect your attitude; if you are positive, team members will feel more secure.</li>
<li> Keep communication lines open with everyone.  Don&#8217;t keep secrets.  Secrets have a way of being shared and peoples trust in you can be lost.</li>
<li> Give constant and honest feedback.  Don&#8217;t lie; people recognize a lie very quickly. Lies generate fear.</li>
<li> Encourage innovation and creativity.  Ask them to look for processes that can streamline, boost efficiency, or increase savings.  Make them a part of the solution.</li>
<li> Impress on individuals that through team effort the organization can survive a negative environment.  There is power in numbers if corrective action is taken.</li>
<li> Encourage employee development through training.  Training increases the feeling of security (If the organization values me enough to train me, then I am important).</li>
</ol>
<p>If you remain optimistic, the members will respond in a like manner.  Your team will not continue to perform proficiently but serve as a model of <a href="http://www.cmoe.com/teamwork.htm">teamwork</a> to others in the organization.</p>
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		<title>Qualities of Leadership: As A Man Thinketh &#8211; Chapter 5</title>
		<link>http://www.cmoe.com/blog/qualities-of-leadership-as-a-man-thinketh-chapter-5.htm</link>
		<comments>http://www.cmoe.com/blog/qualities-of-leadership-as-a-man-thinketh-chapter-5.htm#comments</comments>
		<pubDate>Wed, 10 Dec 2008 06:00:51 +0000</pubDate>
		<dc:creator>Mike Dixon - Regional Manager</dc:creator>
				<category><![CDATA[achievement]]></category>
		<category><![CDATA[character]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[qualities of leadership]]></category>

		<guid isPermaLink="false">http://www.cmoe.com/blog/qualities-of-leadership-as-a-man-thinketh-chapter-5.htm</guid>
		<description><![CDATA[Previously I had introduced the book, As A Man Thinketh, by James Allen, as a principle of effective leadership. For this entry, I want to focus on Chapter 5 of this book, The Thought-Factor in Achievement.
Allen states, &#8220;A man can only rise, conquer, and achieve by lifting up his thoughts.&#8221; How true? A person dwelling [...]]]></description>
			<content:encoded><![CDATA[<p>Previously I had introduced the book, <strong>As A Man Thinketh</strong>, by James Allen, as a principle of effective leadership. For this entry, I want to focus on Chapter 5 of this book, <strong>The Thought-Factor in Achievement.</strong></p>
<p><img src="http://www.cmoe.com/blog/wp-content/images/statue-thinking-2-small.jpg" alt="James Allen - As A Man Thinketh - Thought Factor In Achievement" vspace="2" width="144" align="right" border="2" height="200" />Allen states, &#8220;A man can only rise, conquer, and achieve by lifting up his thoughts.&#8221; How true? A person dwelling in the negative is rarely if ever an effective leader. How could she/he be? Without seeking positive outcomes, a person focused on the negative will be self-guided in that direction. I liken this to sports psychologists who talk about envisioning the outcome. For example, a professional golfer will typically stand behind their upcoming shot and envision their swing, the flight of the ball and the outcome of the well executed shot.</p>
<p>There are many examples of psychology throughout sports. Sports psychology has been around for years, but not something most fans give much thought.  Tiger Woods, one of the world&#8217;s best golfers began seeing a sports psychologist as early as age 13.  Sports psychology to the professional athlete has become an absolute must in development and continued success. I would venture to say that whether with the coaching of a professional sports psychologist or self directed effort, the overriding theme is a positive outlook, or envisioning the desired outcome from a perfect execution of the action required.</p>
<p>Some years ago, I was able to attend a World Cup Slalom event. (I admit, it was 25 years ago and during the competitive years of the brothers Phil and Steve Mahre). I arrived early enough to observe the pre-race activities and witnessed the ski racers equivalent of the &#8220;pre-shot routine.&#8221; The most successful racers were starting at the bottom of the course and side stepping up the mountain. They would stop after every 5 or so gates and go through a routine of memorizing the course and envisioning how they would attack each gate. They continued this to the top of the course and by the time they reached the starting gate, had memorized the entire course and knew exactly how they wanted and needed to ski the race and win. They had envisioned every turn, the entire race and themselves finishing as fast as possible. It was an amazing experience that has stayed with me these many years.</p>
<p>We may not see our leaders making the same external motions as a golfer or skier when they envision the successfully executed actions needed to achieve their objectives, but they best do it. Much like an athlete, true leaders will take a thought and develop it into an achievable plan. They then envision the course of the process through to the desired outcome.</p>
<p>Of course, there is much more to it than that. One cannot simply envision the successful outcome of action and expect it to happen. There are many other and important elements, such as the supportive and collaborative efforts of other personnel. The true leader has included these other factors and will trust in the system they&#8217;ve created.</p>
<p>These are some of my thoughts from <em>As A Man Thinketh</em>, chapter five.   I invite you to click the link below to download your own copy of the book. Read it at your convenience and determine for yourself if it has value as a guide to qualities of leadership.</p>
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		<title>Qualities of Leadership: As A Man Thinketh &#8211; Chapter 4</title>
		<link>http://www.cmoe.com/blog/qualities-of-leadership-as-a-man-thinketh-chapter-4.htm</link>
		<comments>http://www.cmoe.com/blog/qualities-of-leadership-as-a-man-thinketh-chapter-4.htm#comments</comments>
		<pubDate>Mon, 08 Dec 2008 06:00:30 +0000</pubDate>
		<dc:creator>Mike Dixon - Regional Manager</dc:creator>
				<category><![CDATA[achievement]]></category>
		<category><![CDATA[character]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[qualities of leadership]]></category>
		<category><![CDATA[As a Man Thinketh]]></category>
		<category><![CDATA[as a man thinketh book]]></category>
		<category><![CDATA[effective leadership book]]></category>
		<category><![CDATA[James Allen]]></category>
		<category><![CDATA[thought and purpose]]></category>

		<guid isPermaLink="false">http://www.cmoe.com/blog/qualities-of-leadership-as-a-man-thinketh-chapter-4.htm</guid>
		<description><![CDATA[Previously I had introduced the book, As A Man Thinketh, by James Allen, as a book that provides some valuable concepts about effective leadership.  For this entry I would like to focus on Chapter 4, Thought and Purpose.
We would probably all agree that a great leader is one who can effectively convey their vision to [...]]]></description>
			<content:encoded><![CDATA[<p>Previously I had introduced the book, <strong><em>As A Man Thinketh</em></strong>, by James Allen, as a book that provides some valuable concepts about effective leadership.  For this entry I would like to focus on Chapter 4, <strong>Thought and Purpose</strong>.</p>
<p>We would probably all agree that a great leader is one who can effectively convey their vision to others and evoke a purposeful outcome. Many of us often assume Presidents and CEOs of organizations are supposed to be the visionary, strategically minded individuals who direct the efforts of the organization.  In chapter four, Allen points out that, &#8220;until thought is linked with purpose, there is no intelligent accomplishment.&#8221; This is, indeed, what sets a leader apart from a dreamer, or one who may have wonderful ideas, but is without the capacity to turn thought into action. Leaders must not only see the big picture, but also be skilled in guiding actions necessary for those ideas to become reality.</p>
<p><img src="http://www.cmoe.com/blog/wp-content/images/statue-thinking-3-small.jpg" alt="As A Man Thinketh - Thought and Purpose - Qualities of Leadership" vspace="2" width="180" align="left" border="2" height="180" />Allen goes on to strengthen his point by explaining that vision with dedicated and concentrated direction achieves great results. I believe most of us, at one point or another, have known leaders who had the vision and were able to clearly define what the vision meant to the organization. They were skillful in utilizing subordinate leaders to delegate and guide their teams to successfully accomplish goals and tasks to fulfill the vision. I&#8217;m also sure many of you have known leaders who weren&#8217;t able to effectively share their vision. They were in essence a dreamer, who hoped their vision would somehow be filtered to and be carried out by others. These were, in fact, not true leaders.</p>
<p>Recently, economic downturn has caused many leaders to re-evaluate their strategic plans. Budget cuts and layoffs have become commonplace throughout many industries.  I would venture to say that not many leaders prefer this course of action, or see it as part of a positive growth strategy.  However, our environment continually changes and strategies must be modified.   A leader must somehow be able to effectively convey the reasoning behind these changes to strategy without losing the support of their team or organization. Acting irrationally or &#8220;knee-jerk&#8221; reactions, may cause discomfort and resentment within others.</p>
<p>These are some of thoughts on chapter four in <em>As A Man Thinketh</em>. I invite you to click the link below to download your own copy of the book. Read it at your convenience and determine for yourself if it has value as a guide to qualities of leadership.</p>
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