Posts Tagged ‘facilitation skills’

Cutting Edge Training and Facilitation Skills: The Adult Learner

Wednesday, March 18th, 2009

The adult learner is in charge of his/her own learning.  The trainer cannot impose or insert learning, but instead must serve as a leader, guide, and catalyst.

1. Adults are motivated to learn as they develop needs and interests that learning will satisfy.  Therefore, the needs and interests of adult learners are the appropriate starting points for organizing adult learning activities, and are the crucial guideposts for delivering training.

2. Adult orientation learning is either life-centered or work-centered.  Therefore, the appropriate frameworks for organizing adult learning are life-related and/or work-related situations, not academic or theoretical subjects.

3. Experience is the richest resource for adult learning.  Therefore, the core methodology for adult learning programs involves active participation in a planned series of experiences, the analysis of those experiences, and their application to work and life situations.

4. Adults have a deep need to be self-directing.  Therefore, the role of the trainer is to engage in a process of inquiry, analysis, and decision-making with learners, rather than to transmit his/her knowledge to them and then evaluate their conformity to it.

5. Individual differences among adult learners increase with age and experience.  Therefore, adult learning programs must make optimum provision for differences in style, time, place, and pace of learning.

Adapted from:  Frederic H. Margolis and Chip R. Bell, Managing the Learning Process, Lakewood Publications, Malcolm Knowles, The Adult Learner: A Neglected Species, and The Modern Practice of Adult Education: From Pedagogy to Androgogy.

Cutting Edge Skills for Training and Facilitation: Concluding a Workshop or Training Event

Monday, March 16th, 2009

Wrapping-up and concluding a workshop or training event can be difficult.  After a day or more of learning, questions, and discussions it is hard to sum things up in just a few minutes, while at the same time ending with impact and excitement.  To make this easier, here are a few ways to be sure you conclude workshops effectively.

When conducting a leadership training workshop, strategic management training, or coaching skills workshop, a few key points and tips will ensure training ends on a positive note.

1. Summarize the training by restating the main points.

2. Review the objects and highlight how they have been met.

3. Provide time for participants to create action plans and set goals for applying the training topics.

4. Use humor.  Here is a humorous way David Peoples from IBM frequently closes his presentations: “I fully realize that I have not succeeded in answering all your questions.  Indeed, I feel I have not answered any of them completely.  The answers I have found only serve to raise a whole new set of questions, which only leads to more problems.  To sum it all up, I feel we are just as confused as ever in some ways, but I believe we are confused at a higher level and about more important things.”

5. Close with a quote.  For example: Confucious said in 451 B.C. “What I hear, I forget; what I see, I may remember; but what I do, I understand.”  Another great quote that is recommended is by C.S. Lewis, “A man with an experience is never at the mercy of a man with an argument.”

Adapted from: Robert W. Pike, Creative Training Techniques Handbook.