Posts Tagged ‘game of work’

Making A Game Out Of Work

Wednesday, February 24th, 2010

sports scoreboard

Over the past few months, I have been serving as an assistant coach for my son’s Little League Football team.  It has been a lot of work to teach the boys the techniques of the sport; blocking, tackling, and running.  I have found that the best way to teach children is to have fun while learning.  The other coaches and I use many different games and exercises that force the boys on the team to use their new found skills and the techniques.  Aside from just skill practice, these games and exercises allow us, the coaching staff, to measure their progress.

Many people struggle in the work environment because what they do no longer seems enjoyable, and learning or development just means more work.  When this happens, we become stagnant.  Our personal satisfaction and happiness decreases and, in turn, our success and quality of work falters.  From my perspective, not enough people are making a game out of work.  Consider this quote from the world renowned physicist, Albert Einstein.

“How many people are trapped in their everyday habits, part numb, part frightened, part indifferent?  To have a better life we must keep choosing how we are living.”

While this quote could have many applications, I would like to discuss how it applies to our daily work. If someone is feeling numb, frightened, or indifferent toward their everyday work activity, leaders or coaches can expect this person to also feel unaccountable to results and lacking desire to achieve greater levels of success.

scorecard_xxsSince it appears that many people in the working world are feeling numb, frightened, or indifferent toward their daily work, I propose that organizations strive harder to make a game out of work by challenging their employees to compete to win. Like the way I coach the football team, leaders can make work more fun and find ways to use metrics and scorecards to measure progress.  With a little fun, leaders can create a winning team that really adds to bottom line results.  Leaders themselves must also have a bottom line mentality as they go about setting exciting and stretch goals for themselves, their departments, and for their team members.  This inner game of work can make a huge impact on what people accomplish.

So, whether you are coaching 20 eight and nine year old boys on a Little League Football team or leading a tenured staff of employees, the concept I’m suggesting is the same.  Make a game out of work; make it fun, rewarding and competitive.  I guarantee you will see improved results.

Bottom Line Leadership: The Inner Game of Work

Wednesday, September 23rd, 2009

Personal Example
A couple of weeks ago I taught a workshop at a very large hotel and conference center.  The room the workshop was held in was located as far away from the lobby as possible.  Upon my arrival, it was difficult to find the meeting room the first time.  I had to stop and ask two employees for directions.  However, after the first day, I became used to the route.  Then I hit a roadblock as I walked to the meeting room the second day.  The hotel employees had blocked part of my route so they could fix an electrical issue.  I was asked to take a different route to my meeting room.  The new route was twice as complicated and I encountered several wrong routes before I finally found my meeting room.

Goals, Results, and Leadership


This experience reminded me of a person trying to achieve a goal, but needing some leadership and direction to navigate through obstacles and complications in order to accomplish the goal. A well set goal is a stretch and challenge for the person. In addition to that, most people have to change the way they originally envisioned accomplishing the goal. An even bigger issue, in many organizations, begins before that. Most employees don’t know or don’t fully understand where they want to end up. golfer_making_a_game_or_work-XXSIt is common that individuals don’t know how to create bottom line results or how to play the competitive game of work. In reference to my personal example, managers and leaders can often become the roadblock to goals for two reasons.

First, they fail to help their employees know how to “win” at their job and set the right goals.
Second, they fail to communicate clear expectations or help employees achieve success.

For organizations to play the game of work more effectively, and have better bottom line results, leaders must coach and develop team members to establish stretch goals, then give regular feedback, and finally correct and guide when success is not attained and celebrated when it is.

Being a better leader means helping others get what they need to be the best employee they can be. As leaders, provide resources, share your experiences, and coach for performance improvement whenever you can. Daily is a best practice. Dust off your Leader Development material and help people establish goals and then be sure you are not like the conference center maintenance crew who blocks the entire hallway making the journey to goals harder than they need to be. Creating a game of work mentality in your teams and businesses will help people achieve world class results.

Goals
Research on goal setting indicates that teams who set goals can obtain 20 – 25% improved work performance.  With some direction, coaching and accountability measures, you and those you lead will reach unbelievable heights.  The next time you have the opportunity to lead others in setting goals, use the SMART Goal principle (Specific, Measurable, Aligned, Realistic, and Time Bound) to ensure the goal is worded in a way to maximize power and effectiveness.

Results
Personal accountability to results will make a significant difference in the organization’s performance. But how does a leader instill accountability or keep score?  Metrics and measurements is the answer.  These tracking tools are a vital part of a results focused culture. Leaders must encourage their reports to ask themselves “What are the two most important results for which I am paid?” Instill that if they produce those results, they and the business win, but if not, they and the business lose.  Metrics and measurements often require innovation and “thinking outside of the box.”  The main guideline is to create a tool that defines responsibility and establishes accountability.

Driving Bottom Line Results
Being a better leader means helping others be the best employee they can be.  In addition to goals and results, this applies to all realms of performance.  As a leader, it is vital to share your experiences, provide resources, and coach for performance improvement whenever you can.  Creating a “game of work” mentality in your teams and businesses will help people achieve world class results.