Posts Tagged ‘Leadership That Gets Results’

Know Where and How to Improve Results

Monday, August 16th, 2010

Recently, I had the opportunity to hear Rudolph Giuliani speak about his experience as the Mayor of New York City during the terrorist attacks on September 11, 2001 and what he has been doing since that time.  I particularly enjoyed hearing about his experience as a mayor and the lessons he learned and now applies them in his life.

Mr. Giuliani spoke about how he was able to reduce the crime rate in New York City.  Mr. Giuliani said, “Tracking and finding the areas that need improvement is the first step.”  He implemented a system for tracking where, what time, and what type of crimes were occurring in the city.  Using this data he was able to identify the areas where more law enforcement was needed and know what time of the day demanded the largest number of law enforcement personnel in the city.    Through having the right number of law enforcement personnel in the right areas, at the right time, he was able to reduce the crime rate in New York City by 60-70%.  New York City is now considered to be one of the safest large cities in the United States.

Mr. Giuliani then spoke about how he was able to decrease the number of people in NYC on welfare.   He began by looking at how the case workers were being compensated for their work.  He found the case workers for many years were being paid according to the number of welfare clients they had.  Therefore, it was more lucrative for the case workers to have people remain on welfare.  He decided to make a change and pay based on the number of jobs the case worker helped find for their welfare clients.  Through this change, in a span of 4 years, the number of people on welfare decreased from 1.1 million to 550,000.  A decrease of 50%!   This improvement in saving the tax payers tens of millions of dollars.

City_New_York_16662218_XSMany times businesses “leave” money on the table because they are working ineffectively, like the New York City was with law enforcement, by not knowing where their people should be and when they should be there.  Often they are scared to make some of the simple changes because they have been working the same way for so long, just like the case workers in NYC who were being paid and incentivized to keep their clients on welfare.   What if your employees tracked the information that made them successful?  What if they not only tracked the information, but understood and used the information as feedback to identify what they could change to be more successful?  What if your employees were compensated, motivated, and/or driven to do those things that would add to the bottom line profits of the business?  What would be the increase in profits?  What would be the decrease in costs and spending?

Bottom Line Leadership is specifically designed to address these questions.  It is created to have immediate and long-term positive influence on the bottom line profits of your business.  It will increase motivation in your employees by helping them answer the question, “What is it that I do, what do I get paid for?”  It will offer the leadership in your organization a better understanding and utilization of key fundamental leadership skills to drive the changes.  This program is a “game changing” business solution and for some companies an overall intervention.  It has been so successful in providing a Return on Investment that it is guaranteed to pay for itself by the time the program is done.  You truly have nothing to lose!

Are You Leading Up?

Wednesday, May 5th, 2010

stoppersTraditional rock climbing is a style of rock climbing where a climber places pieces of protection gear, such as camming devices and stoppers, into the rock as they climb up. In traditional climbing there are at least two people, one who climbs andone who belays. Traditional climbing also requires more gear than other styles of climbing. At the base of the climb two people attach themselves to the rope. The climber ties the rope into his harness and the person on belay connects the rope to his harness using a belaydevice, giving him the ability to manage the rope as the climber ascends the wall. The person that begins climbing up and placing gear to get to the top leads that wall. This leader has the responsibility to plan out and take the correct line or route, use the proper pieces of gear throughout the climb, and to set up a secure anchor to which he and the other climbers following him will rely on.  Once he reaches the top and sets up his anchor, he takes over the role of belay and manages the rope as those who follow ascend. Often times the reward of traditional climbing is phenomenal as the climbers are able to stand at the peak of their climb and take in the beautiful view hundreds of feet off of the ground.

To run a successful business there must be those who rise up and lead, and as a lead climber does, one must step up and make many decisions that will be crucial to the life of the company. As a leader you will not be alone. You will have those who are beside you who, when you begin the climb, will be there to catch you if you fall. There are also many tools available that you must use to aid you in getting to the top.

To have leadership that gets results many of the same responsibilities that a lead climber has must be taken on. The first responsibility a leader has is planning out and taking the correct line. Remember, others who follow behind you will take the same rou

te you did, make sure its where you want them to go. The second is using the proper tools available at the right times. Often, leaders feel like they have to do everything. Trust and teamwork must come into play. You hire specific people who all have different skills an abilities for a reason, use them. Lastly, setting up a secure anchor. If you do not have a secure anchor to rely on and keep you steady as you make your way to the top, there will come a time when something will happen and because of a lack of an anchor you and others may fall.

These of course are only a few of the responsibilities necessary to lead, and every leader will need to carry out these responsibilities in the way that is specifically tailored to their companies needs. When things get a bit challenging, tie in and climb on, the rewards waiting at the top are well worth the effort.