Posts Tagged ‘skillful communciation’

Conflict Avoiding Generation

Monday, February 7th, 2011

The New York Times recently did some anecdotal research on feeling awkward with talking to friends, in person, to resolve differences. Of course, these social habits are likely to rub off into the work place, and may affect your employees and therefore your business. Do you see a problem with your employees not being able to resolve differences in person? A lot of problems can arise in business from not being able to negotiate a problem, which is a critical social competent skill, as well as a vital business skill. The reliance on the Internet and cell phones have made it easier for people to avoid situations that make them feel uncomfortable.

Is technology hindering our face-to-face ability to communicate? Although the ability to text and e-mail is terribly convenient in a world where time is so vital, is it allowing people to avoid conflict? Although these technological mediums are important, we need to remember how important it is to use face-to-face contact. It is important to have this face-to-face to reduce ambiguity and clearly be able to work through situations that inevitably will arise.

As the younger “texting” generation becomes more integrated into the work place, a greater need to focus on face-to-face communication will become vital. The ability to negotiate problems and handle situations up front and strategically will be critical for the success of your business.

To Read full article: http://learning.blogs.nytimes.com/2010/07/28/do-you-feel-awkward-talking-to-your-friends-in-person/

Team Leadership – Why Effective Team Communication Is So Important

Wednesday, June 10th, 2009

The benefits to building an effective team within the workplace cannot be understated.  Yet, after you laid the groundwork for a great team, maintenance is the most important factor.

No one doubts the importance of team building in an organization, but the necessity to maintain the team and continually foster an environment where it can grow is sometimes overlooked.  Just like any engine in a car, in order for all the pieces to function perfectly and reliably, the integral parts must be serviced regularly.  Effective coaching for your team may mean the difference between significant long-term productivity and a slow decline into obsolesce.

Effective Communication
Sailing Team-resizeThe most significant factor in any team is the ability to communicate skillfully.  As a leader it is extremely important for you to be honest in evaluating the team’s communication skill.  Every system naturally has a tendency to break down. This isn’t just my opinion; it is the way of all human interaction.  Without consistent lubrication and preventive maintenance to keep your people performing at their best, your team will digress into a meaningless machine.  The key is to think creatively when renewing team purpose and commitment.

Don’t Reinvent the Wheel
Remember, no matter what kind of problem your team may be facing, chances are someone else that someone has already dealt with a similar issue and has a unique way to approach it.  Seek these people out with a passion; they will inspire both you and your team to excel.  Standing on the shoulders of others is a critical key to transformation and forward progress of your team.  You may be able to apply the previously developed method rather than the spending your valuable time on your own trial and error.

Check in Regularly
Good communication means just that – going the extra step to assure progress.  Checking in with your team members means more than making sure their productivity is staying high.  A teammate who is at the end of his rope when it comes to workload may seem productive; right up to the moment that he ‘breaks.’  When this happens, the personnel gap may cost you more money than if you had checked in frequently with the team member and discovered the issues before they became problems.

This post was contributed by Alisa Johnson, a guest writer, who writes about the top online business school. She welcomes your feedback at Alisa.Johnson1982 at gmail.com

Communication: Influence Through Proficiency

Wednesday, August 13th, 2008

Getting the message to your team members may not require as much athletic ability as it was for the native peoples in the frozen north, but your intended purpose needs just as much proficiency and dedication.

Every spring, Alaska hosts the Arctic Winter Games. Similar to the Olympics, thousands of athletes participate. However, these athletes are the native peoples from the frozen north, the Yukon, Canada, the Russian province of Yamal, Greenland, and the Sami people of Norway and Finland. The skills of these athletes are quite different from the skills of the modern Olympian as the Arctic Winter Games grew out of native survival skills.

Communication and HuntingOne event, the High Kick completion, began as a communication technique for a hunting party to send a message his village. When the messenger was within visual distance, he would kick one foot high into the air thereby giving a message that a whale has been shot, or that caribou are running near. A two foot kick meant a whale was caught and the people would immediately prepare themselves for beaching. This style of communication was simple, precise, and completely understood by anyone in the village.

21st Century Communication
Today, we give succinct information to our team mates thought instant methods such as emails, text messaging, and phone messages. It’s easy because it doesn’t require much physical, such as the high kick, effort or thought to type and send a message. You don’t have to travel or struggle handwriting memos, you don’t have to hear your message aloud or have a third party offer suggestions to your ideas. Just jot down a few quick words and push a button.

However, team members perform better if they are knowledgeable about the team’s priorities, goals, and progress. Dr. Steven J. Stowell and Ms. Stephanie S. Mead state in their book, The Team Approach; With Teamwork Anything is Possible, “Good leaders know the power of words; skillful communication helps team members see a leader as a positive force for improving the team.”

As a leader, your messages must be clear and complete; your reader needs to understand your true meaning. Fellow team mates need to be able to translate your words, into directions, ideas, or suggestions and then into practical application. Queen Elizabeth I was a leader who became admired by millions. Dr. Stowell and Ms. Mead explain, “She was explicitly clear about the reasoning behind her decisions and actions, so understanding and commitment to her leadership was enhanced.”

Tips to Remember
To communicate more effectively always take time to think about what it is you want to say then edit anything you write before sending it out to others. Always use good grammar and complete sentences. Remember, to use periods, commas, and semicolons and that a paragraph develops an idea not three.

Emails and text messages can often be cold, unfeeling, and misunderstood. Face to face discussions with team members can often get your message across more effectively. Body language, eye contact, unspoken emotions or passion can increase the importance of a project; make a larger impact on the receiver. Similarly, a smile or a pat on the back with a verbal, “job well done” can do a great deal to increase commitment.

In the north, the High Kick brought people together; staccato electronic messages can keep people at a distance even though their offices are across the hall. Perhaps, we should be just a bit more athletic in communicating with others by taking time to think about what we want to say or by walking down the hall to talk with our team mates in person.

A Side Note
The rules of the Arctic Winter Games state that a participant must begin the two-foot event standing with both feet on the floor, jump vertically, and kick a ball suspended three feet or more over the participant’s head. They kick the ball with one foot and then land on the same foot, demonstrating balance to the officials. The ball is the size of a small tangerine. The record for this Arctic two-foot high kick is 8′8″. In another event the Arctic one-foot high kick, the sequence is done beginning and ending with the participant standing on one foot. Every movement in the event is done with the same foot. The record for this event is 8′10″.